• E-learning Help Guides
E-learning Help Guides
  • E-learning Help Guides

Need help or ideas?

Help!

Click here to view our technical support guides for Blackboard Ultra and ReView

Adobe

Click here for support using Adobe software products

Popular

  • Blackboard Ultra – Updates to Documents (August 2024)
  • Blackboard Ultra: Progress Tracking
  • Blackboard Ultra: Making ReView Videos downloadable
  • Microsoft PowerPoint: Presenter Coach
  • Blackboard Ultra: Recording Audio or Video feedback

Recent

  • Blackboard Ultra – Updates to Documents (August 2024)
  • Adobe Express: Add Charts
  • Adobe Express: Creating a Presentation
  • Microsoft Loop
  • Microsoft OneNote: Exporting student work

Categories

  • Accessibility & Ally
  • Adobe
    • Acrobat
    • Aero
    • Character Animator
    • Express
    • InDesign
    • Photoshop
    • Podcast
    • Portfolio
    • Rush
    • XD
  • Blackboard Ultra
    • Assessment & Feedback
    • Creating Content
    • Student Communication
  • Learning and Teaching
  • Microsoft OneNote
  • Microsoft Teams
  • ReView
  • StREAM
  • Useful for Students
    • Blackboard Ultra for Students
    • Mahara for Students
    • StREAM for Students

Getting Started

First time as a Blackboard user?

Read our Staff Quickstart Guide
or our Student Quickstart Guide

Adding Module Leaders

If you need to be enrolled on a module as a member of teaching staff, please contact your School Admin Team as module enrolments are now facilitated through SITS.

Check Your Web Browser

Check your web browser will work properly with Blackboard Ultra using our Browser Checker >>

Check Your Web Browser

Further Support

For support using Blackboard Ultra, ReView, Adobe and other E-learning technologies.

Firstly, try this support site to see if we already have a video or written guide that answers your question.

Then, if that doesn't supply the answer, please contact the IT Service Desk.

The IT Service Desk can deal with all the common technical problems as well as minor functionality questions.

Other issues will be escalated by the Service Desk to other university teams as appropriate.

  • ithelp@tees.ac.uk
  • Tel: 01642 342220 (ext)
  • Tel: 2220 (int)
  • Twitter
  • Walk-in Service Desk Locations
  • IT Service Desk Website
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