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E@T Support – Student
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Help!

Click here to view all of our technical support guides.

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  • Ally – A Student’s Guide
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Recent

  • Ally – A Student’s Guide
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  • Blackboard Collaborate Ultra for Students
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Getting Started

First time as a Blackboard user?

Read our Quickstart Guide ..

.. or watch the video

There is also a lot of information for new students on the Freshers' Website.

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Do You Need More Help?

For support using Blackboard and other E-learning technology.

Firstly, try this Help tab to see if we already have a video or written guide that answers your question.

Then, if that doesn't supply the answer, please contact the IT Service Desk.

The IT Service Desk can deal with all the common technical problems as well as minor functionality questions.

Other issues will be escalated by the Service Desk as appropriate (inc. to Digital Transformation (Student Learning & Academic Registry)).

  • ithelp@tees.ac.uk
  • Tel: 01642 342220 (ext)
  • Tel: 2220 (int)
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